When you place an order to purchase a product from Vapors-ecigarettes.co.uk, you will be e-mailed by Vapours-ecigarettes.co.uk on our behalf confirming receipt of your order and notifying you the details of your order.


Items sold by us on the vapours-ecigarettes.co.uk website are despatched from the UK to destinations within the world. The shipping cost will increase for any destinations outside the UK and Vapours-ecigarettes.co.uk are in no way responsible for the destruction of any goods by any countries associated customs or legal departments.


Vapours-ecigarettes.co.uk only offer a warranty on faulty products, atomizers / cartomizers are not covered by this due to the nature of multi voltage devices used.  Please check all goods when you receive them as the warranty will run from the date of your receipt. You can request for refund providing we receive the full order back in the same condition as we delivered. We do NOT accept any E-liquid returns .

Once we receive the product back and have checked it is faulty funds will be refunded.

You will have 7 days from the date of receipt to cancel your order. You can return the order to us unopened and in its original condition to receive account credit or a full refund (customer to pay shipping costs).

The warranty will be void if the returned goods have not been suitably maintained or kept clean and in good working order.

Our starter Kits have a 28 day warranty on the batteries the clearomizers are not covered in this as they are consumable items.

Please note www.vapours-ecigarettes.co.uk can’t be held accountable if you enter the wrong address details on the order and the package gets lost as a result. We only ship to the delivery address that you give us on order.


If your delivery address is outside the UK, the addressee will be the importer of record and must comply with all laws and regulations of the country into which the products are delivered. The product may be subject to import duties and taxes, which are levied once the package reaches the country of delivery. Any such additional charges levied for customs clearance must be borne by you. Please note that we have no control over these charges and cannot predict what they may be at any time in the future.


Vapours-ecigarettes.co.uk are committed to protecting your privacy. We will only use the information collected from you lawfully (in accordance with the Data Protection Act 1998).

The type of information we collect about you includes: your name, address, phone number and e-mail address. We will not pass on your details to any third parties.

We will not e-mail you in the future unless it is to respond to any comments or queries you may have. The personal information which we hold will be held securely in accordance with the law.


Your relationship with us is governed by and construed in accordance with the laws of the England. The Courts of England shall have exclusive jurisdiction over any disputes arising out of these Terms.